The most important information
practical tips and explanations
1. Can I rent a car by the hour?
We do not offer hourly rentals. The minimum rental period is one day (24 hours). There is no upper limit to the rental duration.
2. What does the booking process look like?
To reserve a car, please complete the reservation form available on the website, complete your details and wait for the administrator to accept your application.
3. Can I pay and pick up the car immediately without filling out a form?
No, every reservation must go through a verification and acceptance process.
4. Do you charge a security deposit?
Yes, most cars require a refundable deposit. The amount is listed on the vehicle’s card. However, select cars are available without a deposit.
5. How can I pay?
Once your application is approved, you will receive a payment link. Available methods: bank transfer, card, BLIK, and Revolut.
6. What is the minimum age for a driver?
The minimum age is 18 years and you must have held your driving license for at least 1 day.
7. Does a young driver incur additional costs?
Yes – there is an additional fee for drivers under 26 years of age.
8. Can I add a second driver?
Yes, this is possible for an additional fee. A driver is added during the booking process.
9. Do the cars have full third party liability and comprehensive insurance?
Yes, all cars have third party liability and comprehensive insurance.
10. Can I drive abroad?
Yes, but only after contacting us in advance by email or phone. Traveling abroad requires an additional insurance package.
11. Is there a mileage limit?
Yes. The standard limit is 250/200/150 km per day, but it may vary depending on the vehicle – details can be found in the specific model’s ad.
12. What if I exceed the mileage limit?
An additional fee is charged for each kilometer exceeding the limit. The rate is specified in the vehicle’s offer.
13. Do I have to return the car with a full tank?
An additional fee is charged for each kilometer exceeding the limit. The rate is specified in the vehicle’s offer.
14. Can I return the car in a different city than where it was picked up?
No – the car must be returned in the same city where it was picked up.
15. Do I have to pick up the car in person?
Yes – handing over the car requires the presence of the driver along with the documents.
16. What documents are required?
– Valid driver’s license
– Identification document (ID or passport)
– Reservation form accepted by the system
17. Do I need to send scanned documents?
Yes, document verification is required. We accept scans or photos of both sides of your driver’s license and ID card.
18. When do I receive confirmation of my reservation?
Once your application is accepted, you will receive an email with the contract number and instructions for picking up the car.
19. Can I order a car with a driver/for an event?
Yes, we handle special projects and support events, commercials, music videos, and weddings. Contact us by email or phone.
20. Will I find all the information on the website?
Yes – each car card contains data on: deposit, mileage limit, driver’s age, required documents and costs of additional services.
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